Our Shipping Policy

At CXC Crafty Threads, we understand the importance of getting your orders to you as quickly and efficiently as possible. That's why we're pleased to offer a variety of shipping options for our customers in the United Kingdom.

UK Shipping:

We aim to dispatch all orders within 1-2 business days. Delivery times may vary depending on your location and the shipping method selected at checkout.

Shipping Rates:

• Standard Delivery: [£3.99, free for orders over £50, 3-5 working days].
• Express Delivery: [£7.00, 1-2 working days].

Please note that all orders placed before 1 PM GMT will be processed the same day. Orders placed after 1 PM GMT will be processed the following business day.

Custom orders will take an additional 3-5 days to pick and sort depending on quantities purchased. 

Once your order is dispatched, you will receive a confirmation email with tracking information, where applicable.

Tracking:

You will receive a shipping confirmation email with a tracking number once your order has been shipped

International Shipping:

We are pleased to offer international shipping to various countries, including the EU, USA, and others. 

Delivery times vary based on destination and shipping method selected at checkout.

Shipping Rates:

• Standard International Delivery: [From £15.00 depending on the country

Customs and Import Duties:

For international orders, including shipments to the EU:

1. Customs Duties and Taxes:
2. Customers are responsible for any customs duties, import taxes, or additional charges that may be imposed by the destination country. These charges are determined by local authorities based on the value and nature of the goods.
3. Customs Documentation:
4. We provide all necessary documentation to ensure a smooth customs process. However, delays or additional charges due to customs are beyond our control.
5. EU-UK Trade and Cooperation Agreement:
6. In some cases, goods may qualify for reduced or zero customs duties under the EU-UK Trade Agreement. However, this depends on the product and requires proper proof of origin, which we include where applicable.

Additional Information

• Any customs or import charges must be paid by the recipient directly to the relevant authorities or courier company before delivery.
• We recommend checking your country’s customs policies to understand potential costs before placing your order.

If you have any questions regarding shipping or customs, please feel free to contact us.

Email Address: CXCCraftythreads@gmail.com

Telephone Number: +447909040698

Thank you for shopping with us!

CXC Crafty Threads.